Refund policy

Return & Refund Policy

100-Day Money-Back Guarantee
Last updated: May 19, 2026

At MycoGami, we believe in our products and want you to feel completely confident in your purchase. If you are not satisfied with MycoGami, we offer a full refund within 100 days of delivery. No return necessary.

100-Day Money-Back Guarantee

If you are not satisfied with your purchase, simply contact us within 100 days of receiving your order, and we will issue a full refund.

No return required

No restocking fees

Simple refund process

Refunds will be issued to your original payment method.

How to Request a Refund

To request a refund, please email:

support@mycogami.com

Include:

Your order number

The email address used to place the order

Our support team will process your refund within 5–10 business days.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@mycogami.com
and include a photo of the issue. We will work quickly to make it right.

Refund Eligibility

The 100-day money-back guarantee applies to first-time purchases only. MycoGami reserves the right to limit refunds in cases of suspected abuse, fraud, or excessive refund requests.

Processing Time

Once approved, refunds typically appear in your account within 5–10 business days, depending on your bank or payment provider.

Contact Us

If you have any questions, please contact: