Shipping policy

Shipping Policy

Last updated: February 19, 2026

At MycoGami, we work hard to get your order to you quickly and reliably.

Orders are processed within 1–2 business days after your order is placed.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly longer.

Estimated delivery times:

Shipping times are estimates and not guaranteed.

Delivery delays may occur due to carrier issues, weather, holidays, or other factors outside our control.

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time.

Once your order ships, you will receive a shipping confirmation email with a tracking number.

Tracking information typically becomes active within 24 hours.

Please ensure your shipping address is correct at checkout.

MycoGami is not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at support@mycogami.com
.

We cannot guarantee address changes after an order has been processed.

MycoGami is not responsible for lost or stolen packages marked as delivered by the carrier.

If your package is missing, please contact the carrier first.

If you need assistance, contact us at support@mycogami.com
and we will help investigate.

If your order arrives damaged, please contact us within 7 days of delivery.

Include your order number and a photo of the damaged item.

We will replace the item or issue a refund.

At this time, MycoGami ships only within the United States.

If you have any shipping questions, please contact:

support@mycogami.com